Configuration management is a process for managing changes to the configuration of a system. Configuration items are defined, and relationships between them are specified. Configuration management then tracks and controls the change history of all configuration items, in order to ensure that the system remains in a consistent state.
There are three main reasons why Configuration Management is important:
1) It can help prevent outages and disruptions.
2) It can help ensure compliance with regulations and standards.
3) It can help improve the efficiency of the IT organization.
Configuration management is a critical function for any organization that relies on IT systems to support its business operations. By tracking and controlling the changes made to configuration items, configuration management can help prevent outages and disruptions, ensure compliance with regulations and standards, and improve the efficiency of the IT organization. .